1:1 Training Policies
All payments are due on the 1st of the month + will begin acquiring a daily late fee on the 3rd.
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24 hour cancellation is required for any make ups.
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Any sessions needing to be rescheduled must be done so within the same month cycle, as we do not book partial months.
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We kindly ask clients to give a full week's notice before discontinuing their training schedule. (Cancellation fees will apply without proper notice.)
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**Effective 1/12/24, we will no longer be able to book future appointments of any kind if a client has any over-due invoices.
Class + Contract Policies
All sales final.
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Early contract termination (6 month terms) requires ONE additional charge of the monthly contract dollar amount.
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8 hour cancellation is needed to receive class pass back in MindBody.
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Expiration dates cannot be extended, nor can cycles be “paused”.
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**Effective 1/12/24, any class or childcare booking that is not cancelled + is unattended will result in a $5 No-Show fee via MindBody.
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Office Hours
Office Hours - 8am to 7pm Monday thru Thursday, 8am to 3pm on Fridays, and 8am to 11am on Saturdays.
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Please note that when classes / clients are in session, email + text are your best methods of contact. We will be in touch by end of business day.
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