1:1 Training Policies
All payments are due on the 1st of the month + will begin acquiring a daily late fee on the 3rd.
24 hour cancellation is required for any make ups.
Any sessions needing to be rescheduled must be done so within the same month cycle, as we do not book partial months.
We kindly ask clients to give a full week's notice before discontinuing their training schedule. (Cancellation fees will apply without proper notice.)
**Effective 1/12/24, we will no longer be able to book future appointments of any kind if a client has any over-due invoices.
Class + Contract Policies
All sales final.
Early contract termination (6 month terms) requires ONE additional charge of the monthly contract dollar amount.
8 hour cancellation is needed to receive class pass back in MindBody.
Expiration dates cannot be extended, nor can cycles be “paused”.
**Effective 1/12/24, any class or childcare booking that is not cancelled + is unattended will result in a $5 No-Show fee via MindBody.
Office Hours - 8am to 7pm Monday thru Thursday, 8am to 3pm on Fridays, and 8am to 11am on Saturdays.
Please note that when classes / clients are in session, email + text are your best methods of contact. We will be in touch by end of business day.