1:1 Training Policies
All payments are due on the 1st of the month + will begin acquiring a daily late fee on the 2nd.
24 hour cancellation is required for any make ups.
Any sessions needing to be rescheduled must be done so within the same month cycle, as we do not book partial months.
We kindly ask clients to give a full week's notice before discontinuing their training schedule. (Cancellation fees will apply without proper notice.)
We are unable to book future appointments of any kind for a client with any over-due invoices.
Class + Contract Policies
All sales final.
Early contract termination (6 month terms) requires ONE additional charge of the monthly contract dollar amount.
8 hour cancellation is needed to receive class pass back in MindBody.
Expiration dates cannot be extended, nor can cycles be “paused”.
Any class or childcare booking that is not cancelled + is unattended will result in a $10 No-Show fee via MindBody.
Office Hours
As a small, privately operated business, we kindly ask for your patience regarding all office correspondence.
Feel free to call + leave a voicemail -- when sessions are in progress, text is your best method of contact. We will be in touch within 24 hours.